Trusted by global leaders
"DataNorth eliminated our manual copy-and-paste work by implementing an intelligent automated system that determines offer details and relevance automatically."
Marco Koster
Team Manager Purchasing @ JC-Electronics
The Challenge
The demand for instant, personalized support across every digital channel, language, and time zone is exploding, but traditional human-only support models can’t keep up. Your team is stuck in endless loops of manual ticket triaging, repetitive FAQ responses, and basic troubleshooting, causing massive backlogs, high churn, and missed opportunities to build real customer loyalty.
The DataNorth Solution
Break free from the constraints of manual support bottlenecks with DataNorth’s AI experts. Our experts build a custom solution trained specifically on your brand’s data and unique voice to ensure 100% accuracy. This allows you to resolve thousands of complex customer inquiries in seconds, giving your team instant capacity to scale globally. By automating repetitive tasks, you can slash response times and reduce operational costs without adding headcount. Partner with DataNorth to transform your customer service into a high-speed, 24/7 revenue driver.
Automate your organization and take back that time
DataNorth transforms your brand assets into a custom generative model to automate repetitive support tasks, giving your organization instant, on-brand capacity to resolve thousands of inquiries in seconds.
✓ Key Benefits
- Instant Capacity & Scale: Resolve thousands of personalized customer inquiries instantly across every support channel, from technical troubleshooting to order tracking. Break free from manual ticket backlogs and react to customer needs in real-time without ever needing a larger team.
- Custom-Trained on Your Brand: Unlike generic chatbots, DataNorth builds a proprietary AI model trained exclusively on your specific knowledge base, policy docs, and tone of voice. This ensures every automated resolution is 100% accurate, compliant, and unmistakably aligned with your brand.
- Empower Your Experts: Remove repetitive, useless tasks from your team’s workload by automating routine inquiries. Give your support experts the space to focus on high-value human connections and complex problem-solving, rather than copying and pasting FAQ answers.
The Process of the Video Generator
Define your Objectives
Design and Create
Train & Test
Deploy & Optimize
Why DataNorth?
9+ Years of AI Experience
Highly educated AI experts
500+ Participants trained on AI
Partner with DataNorth
Frequently Asked Questions
How do we know the AI won't give customers incorrect information?
We use Retrieval-Augmented Generation (RAG) to “anchor” the AI to your specific company manuals and data. This ensures the agent only provides answers based on your verified facts; if the answer isn’t in your data, the AI is trained to escalate the query to a human rather than guessing.
Is our sensitive company data and customer info secure?
Yes. DataNorth implements enterprise-grade, GDPR-compliant security protocols. Your proprietary data is kept in a private, encrypted environment and is never used to train public AI models, ensuring your intellectual property remains strictly yours.
What happens if a customer has a complex issue the AI can't solve?
The AI acts as a smart filter, not a wall. When it detects high frustration or a query outside its knowledge base, it performs a seamless handoff to your human team, providing the agent with a full summary of the interaction so the customer never has to repeat themselves.
