About Previcus
Previcus is a leading expert in managing and contesting WOZ (Property Value Assessment) values for commercial real estate across the Netherlands. Operating at the intersection of law, taxation, and real estate, Previcus supports its clients in reviewing and contesting municipal tax assessments. With a deep commitment to fairness and transparency, the firm has built long-standing relationships across sectors including office space, retail, healthcare, and industrial property. Previcus is known for its sharp legal insight and client-first approach. In response to recent legal changes and strategic focus shifts, the company narrowed its scope to B2B clients, emphasizing efficiency, precision, and data-driven service delivery.
Focussing on client value
The projects date back to a time where the focus was on B2B aswell as B2C clients. With a high rise in volume, up to the tens of thousands of WOZ-related assignments annually, Previcus faced a clear operational challenge: how to manage a growing workload while maintaining accuracy and speed. Manual processing of core documents was not only time-consuming but also error-prone, especially as fatigue set in over long workdays.
Partnering with DataNorth allowed Previcus to implement a series of AI-driven automations aimed at precisely this. Together, we developed and deployed custom document intelligence solutions that extract and structure key information from incoming documents and integrate it directly into Previcus’ CRM environment.
What once required hours of repetitive, manual input is now handled in minutes, freeing staff to focus on complex analysis, client dialogue, and quality control. Improving overall quality and reducing the workload.
Measurable gains, trusted collaboration
The results have been both operational and cultural. Automating repetitive tasks reduced the error margin that naturally increased over long shifts, while also improving job satisfaction for team members. Staff now focus on delivering strategic advice and ensuring fair property tax outcomes, not inputting data.
Initial implementation challenges were resolved through open, responsive collaboration between teams. Previcus appreciated DataNorth’s proactive communication and willingness to fine-tune solutions, something often missing in typical vendor-client dynamics.
The collaboration exemplifies how AI can empower lean teams in legally and administratively complex environments. By ensuring smoother operations at scale, Previcus is now better positioned to uphold its mission: delivering fair property valuations for businesses across the country.
