Artificial Intelligence Workshop for Customer Service

AI is transforming customer service by enhancing efficiency, improving experiences, and streamlining interactions. Our workshop for customer service professionals explores how AI can revolutionize your organization’s customer interactions from initial contact to long-term loyalty.

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AI Experts with extensive experience in workshops and training.
Available in different languages, including Dutch, English, and German.
ac8a2242 large
500+
participants trained about AI
15+
of the most impactful tools with AI will be shown
20+
solutions using AI will be introduced
100%
future-proofing your skills

Content of our AI for Customer Service Workshop

The AI for Customer Service workshop is designed to equip your customer service team with a comprehensive understanding of artificial intelligence and hands-on experience in applying it to customer service challenges. Through practical applications and use cases, you'll explore the fundamentals of AI, examine current customer service applications, and collaboratively develop strategies to integrate AI into your customer service operations.
ai training workshop

Introduction to Artificial Intelligence in Customer Service

Gain a foundational understanding of AI, its history, and the various types of AI applications. Learn about AI’s impact on Customer Service, its advantages, and the challenges customer service professionals face when implementing AI-driven solutions.

Artificial Intelligence Use Cases 

Explore current trends in AI-powered customer service operations and support and how it’s being used across industries. Through case studies and demos, you'll see how AI enhances initial contact efficiency, improves customer engagement, and transforms support interactions

Exploring Artificial Intelligence

Join interactive sessions to tackle customer service challenges with AI tools. Gain hands-on skills in contact automation, customer engagement, prompt engineering, workflow automation, and AI analytics. Develop AI integration strategies with a focus on ethics, compliance, and preserving the human touch in customer interactions.

Tip: Tailor the workshop’s content perfectly to your audience with a custom AI workshop! Our AI experts interview participants to gain insight into their specific opportunities and challenges, and adjust the workshop accordingly.

AI Workshop for Customer Service Professionals by Experts

Let’s elevate your team together

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Nick and Richard working together
nick ai expert new

Experts in Artificial Intelligence

Meet Nick, he is a Managing Consultant at DataNorth and one of our trainers that give in-company workshops about Artificial Intelligence. Besides giving workshops, our Experts build and implement the most advanced AI solutions.

"The Workshop showed perfectly how AI can simplify processes, boost efficiency, and create more room for innovation and creativity."

Sophie Vermolen

Brand and Product Manager @ Signature Foods

sig.foods sophie

Why Choose DataNorth?

We are the AI partner that empowers organizations like yours to leverage the capabilities of Artificial Intelligence.

9+ Years of AI Experience

DataNorth has over 9 years of experience in the field of AI. By developing SaaS to fully custom AI solutions.

Highly Educated AI Experts

The AI Experts of DataNorth extensive knowledge in consulting, developing and implementing AI solutions in AI.

500+ Participants Trained on AI

We’ve given workshops to over 500 participants. This for more than 20 international organizations.

Get Your AI Training & Workshop for Customer Service

The widespread adoption of AI is transforming Customer Service and Support processes as we know them. Prepare your team to leverage the power of artificial intelligence, boosting your efficiency and competitive edge.

€ 2.900

Also available in the USA at $3,200
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Most popular option

AI Workshop for Customer Service – 4 Hour

A 4-hour workshop given by one of our AI experts

Hands-on experience with AI tools.

Interactive workshop for 10 customer service professionals.

Both digital and on-location options available.

€ 2.500

Also available in the USA at $2,800
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AI Workshop for Customer Service – 2 Hour

A 2-hour workshop given by one of our AI experts.

Interactive workshop for 10 customer service professionals.

Both digital and on-location options available.

Custom Quote

Also available in the USA
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Customize the AI Workshop for Customer Service

Looking to customize your AI Workshop for Customer Service? Get in touch to discuss how we can tailor the workshop to your needs!

For example: more attendees, a tailor-made workshop through interviews, an external location, etc.

Offset Your AI's CO2 Footprint

Help reduce the environmental impact of your AI operations. Based on your AI usage, we plant trees to offset the CO2 emissions!
Get more details or be informed when contacting our AI Experts. 

Get started with your workshop today!

Dive into the world of AI and see how it can make a difference for your organization!

Let's have a talk!

We love to explain more about DataNorth AI via a short phone call. Leave your contact details  in the contact form and we will get in touch with you!
Menno Fokkema
Menno Fokkema
Founder & CEO
You can reach us during 9 AM - 5 PM (CEST timezone) on our phone number +31 (0)50 211 2304.
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Frequently Asked Questions

  • How technical do I need to be to participate in this workshop?

    The workshop is specifically designed for Customer Service professionals without technical backgrounds. While we cover technical concepts, they’re presented in an accessible way with practical applications to customer service scenarios. No coding or advanced technical skills are required – just a willingness to learn and basic digital literacy.

  • What kind of activities can we expect during the workshop?

    The workshop includes group brainstorming sessions, real-time demos of AI tools, and hands-on exercises to apply AI strategies to your customer service and recruitment operations. These activities are designed to reinforce learning and allow participants to leave with actionable ideas.

  • Will this workshop help me implement AI tools immediately in my organization?

    Yes. The workshop provides hands-on experience with popular AI tools currently used in customer service, along with implementation strategies and practical frameworks. You’ll leave with actionable knowledge for implementing AI solutions in your specific organizational context.

  • Do you have alternative Training & Workshops services?

    We have! Besides Artificial Intelligence Workshop for Customer Service we also offer